Safety at every step

Safety guidelines for every Cutlaski order

We combine clear food-safety guidelines, real diner reviews, and secure payments so diners across Canada can order with confidence.

Our safety pillars

Independent local cooks with the certifications their area requires

Clear labeling for allergens and ingredients

Clear food-safety guidelines and allergen labels

How food safety works on Cutlaski

Clear guidelines for cooks and honest reviews for diners — so you always know what you're ordering.

Independent local cooks

Every cook is an independent local food maker who keeps the food-safety certifications their area requires.

Food safety standards

Cooks follow preparation, storage, and labeling standards designed to keep every order safe and consistent.

Allergen transparency

Clear allergen disclosures and dietary notes are required so diners can order with confidence.

Cook-maintained standards

Each cook keeps their own food-safety practices and certifications current, in line with their local health authority.

Local food safety

Cooks follow local health guidelines and keep their certifications current.

Transparent reviews

Real diner reviews help the community track quality and highlight top-rated cooks.

Tips for diners

A few quick habits that keep every order smooth and safe.

  • Review allergen and dietary tags before ordering.
  • Follow storage and reheating instructions provided by the cook.
  • Confirm pickup and delivery windows in your order summary.
  • Report quality or safety concerns through the Help Center.
  • Consume meals within the recommended timeframe for freshness.
  • Contact the cook if you need accommodations or ingredient details.

Need to report a safety concern?

Our team responds quickly to protect diners and cooks.